Contact form: This is a page in your website where your customers can fill out a form and send it to you via your website and you will receive the information contained in the form directly to your personal email inbox. This is an invaluable tool for small businesses to keep in touch with your customers. That is why we ourselves have it in our website.

Domain Name: This is the name of your website. When you want a website, you have to purchase a service called domain name registration so that whenever your customers type in the name of your business in their web browser, they will see your website.

DSL/Cable/Dial-Up: These are different types of connection that is used to connect to the big World Wide Web, or to view different web pages that are found on the Internet. DSL and Cable connection being the faster connection and Dial-Up or Modem being much older and slower connection.

E-commerce: Business that is carried out using the Internet. An e-commerce site consists of a shopping cart feature and database that carries information about your products that the customer can purchase using the site.

Flash design and development: Flash design and development is done using a software program called Adobe (Formerly, Macromedia) Flash. Flash design and development takes a lot more work to do as this can incorporate a lot of motion and energy into a website. Flash websites are popular among customers because of the motion and interest that it adds to a website. Flash websites are sought by businesses because Flash adds to the professional image and value of the business.

Hosting: Websites are basically a bunch of pages made using computer software. Once the pages have been designed and developed, they need to be stored in a place where your customers can view them easily. The designer of the web pages finds someone who can provide the service of storing, or more politely, hosting your beautiful web pages. This service of hosting your web pages is called, well, hosting.

HTML: This is a language that is used to develop your web pages. A designer designs the pages to make it look attractive to your customers and the developer takes those designs and actually builds the web site so that your customers can see the website on their home or office computer easily without having to wait too long to wait for the pages to show up.

Navigation: When you visit a mall, one of the first things you might do-especially if you or your toddler has to use the restroom- is find the “You are Here” map posted close to the entrance of the mall. When you see the map, you can easily see where all the shops are and the shortest route to the restroom. In a similar way, a website has a little map called a navigation system. On a website, the map or the navigation system comes in the form of buttons that you can click to get to the place that you need to get to. (Imagine you are at the mall and you just pushed the restroom button on the map and you found yourself inside the restroom!).

Web design vs. web development: Web design is done by a designer who is specifically trained in the art of making pages that are visually attractive to people. Someone who is trained to make designs made by the designer come alive does web development. A lot of time is spent and care is taken in developing a web site so that your customers can view your website as you want them to view it. Web design is like the architect of a house. She thinks about how a house will meet the needs of the people who will own the house. What things to put in the house and where so that you don’t get lost in your own house! A web developer is like the builder of a house who takes the architects floor plan and actually builds the house so that people can enjoy it.